| 1 | Product and process capability | Confirm the supplier can manufacture the required window type, frame material, glass build-up, opening style, and finish. | Request a product range, production-process overview, and samples matching the specified configuration. |
| 2 | Applicable product standards | Check that the proposed glass and window system meets the standards and building-code requirements for the destination market. | For example, EN 12150 covers thermally toughened soda-lime silicate safety glass; EN 14449 covers laminated glass; and the EN 1279 series covers insulating glass units. Confirm the applicable edition and scope. |
| 3 | Testing and documentation | Verify that test reports apply to the actual product configuration, including glass type, dimensions, hardware, and frame system. | Review complete reports from a competent laboratory, product specifications, inspection records, and traceable batch documentation. |
| 4 | Quality management | Assess how the factory controls incoming materials, production steps, non-conforming products, and final inspection. | If ISO 9001 is claimed, verify the certificate’s validity, issuing body, site, and scope. A management-system certificate does not by itself certify a specific window product. |
| 5 | Customization and engineering support | Establish whether the supplier can review drawings, confirm tolerances, advise on compatible components, and manage design changes. | Request approved shop drawings, a bill of materials, written technical clarifications, and a documented sample-approval process. |
| 6 | Capacity and lead-time reliability | Compare the supplier’s available capacity with the project quantity, delivery schedule, and expected repeat-order needs. | Ask for a production schedule with defined milestones and capacity assumptions. Confirm lead times in writing rather than relying on a general estimate. |
| 7 | Materials and component traceability | Check the specifications and origin records for glass, profiles, coatings, seals, hardware, and other critical components. | Request material declarations, supplier records, product data sheets, and batch or lot identification where available. |
| 8 | Packaging and export readiness | Confirm that packaging protects glass edges, finished surfaces, frames, and hardware during handling and international transport. | Review packaging specifications, loading plans, shipping marks, and responsibility for export documentation before placing the order. |
| 9 | Commercial terms and risk allocation | Clarify product scope, tolerances, payment milestones, delivery terms, inspection rights, warranty conditions, and remedies for defects. | Use a detailed written contract and purchase specification. State the agreed Incoterms® rule and named place where applicable. |
| 10 | Communication and after-sales support | Evaluate response speed, technical communication, escalation procedures, spare-parts availability, and support for claims. | Agree on named contacts, response expectations, document-control procedures, and a process for reporting and resolving quality issues. |
| Note: This table is a supplier-selection checklist, not a verified ranking of individual manufacturers. Request current, project-specific evidence before making a purchasing decision. |