| Product Technology | Arrester construction and protection technology | Metal-oxide surge arresters with no series gaps are commonly specified for modern medium- and high-voltage applications. The design must match the intended system voltage, grounding arrangement, insulation level, and fault conditions. | Technical datasheet, cross-sectional drawing, application guide, and rated-voltage selection calculation | Critical |
| Applicable Standards | Conformity with the correct international or project standard | For conventional AC line surge arresters, IEC 60099-4 is a key reference. Other standards may apply depending on the application, voltage class, utility specification, or destination market. | Declaration of conformity, standard edition, type-test report, and project-specific compliance statement | Critical |
| Electrical Ratings | Rated voltage, maximum continuous operating voltage, nominal discharge current, and pressure-relief capability | All ratings should be selected from the purchaser’s system data rather than from a generic catalog value. The supplier should clearly distinguish rated voltage from maximum continuous operating voltage. | Complete rating table, guaranteed technical parameters, and approval drawings | Critical |
| Protection Performance | Residual voltage, energy capability, and temporary overvoltage withstand | Lower residual voltage is not automatically better if energy capability or temporary-overvoltage performance is inadequate. The supplier should provide coordinated values for the complete arrester design. | Type-test results, residual-voltage curves, energy-duty data, and system coordination study | Critical |
| Environmental Suitability | Outdoor exposure, pollution, altitude, temperature, humidity, and mechanical conditions | The housing, sealing system, creepage distance, and mechanical design must suit the installation environment. Outdoor units require appropriate weather resistance and contamination performance. | Environmental ratings, creepage-distance data, housing material information, and installation limitations | Critical |
| Insulation and Housing | Porcelain or polymer housing, sealing quality, tracking resistance, and mechanical strength | Polymer-housed arresters should have documented weather-aging and tracking-performance data. Porcelain-housed units should include evidence of mechanical and pressure-relief performance where applicable. | Material certificates, housing test reports, mechanical test records, and routine inspection procedure | High |
| Factory Quality System | Production controls, traceability, inspection procedures, and corrective-action management | A documented quality-management system should cover incoming materials, varistor blocks, assembly, sealing, routine tests, batch records, and nonconforming-product control. | Quality certificate, process flow chart, inspection plan, sample batch record, and factory audit report | Critical |
| Testing Capability | Routine tests and access to qualified type-testing facilities | Each production unit or batch should receive the routine tests required by the applicable standard. Type tests should be performed by a competent laboratory with identifiable reports and test conditions. | Routine-test format, laboratory qualification, test report number, photographs, and calibration records | Critical |
| Traceability | Serial numbers, production batches, raw-material records, and inspection history | Every delivered arrester should be traceable to its production date, batch, key materials, test results, and final inspection status. | Sample nameplate, serial-number format, traceability procedure, and inspection certificate | Critical |
| Customization | Terminal configuration, mounting arrangement, line hardware, discharge counters, and accessories | The supplier should confirm dimensional compatibility and electrical coordination before accepting customized requirements. Changes should be controlled through approved drawings. | General arrangement drawing, interface dimensions, bill of materials, and drawing-revision record | High |
| Quotation Quality | Technical completeness and transparency of the commercial offer | A dependable quotation states model designation, ratings, applicable standard, accessories, test scope, warranty, packaging, delivery term, and exclusions instead of providing price alone. | Itemized quotation, technical compliance sheet, warranty terms, and Incoterms® confirmation | High |
| Export Documentation | Documents needed for customs clearance, installation, and project approval | The supplier should be able to provide commercial documents, packing information, technical manuals, inspection certificates, and origin-related documents when required by the destination market. | Document checklist, sample packing list, certificate format, manual, and shipping-document workflow | High |
| Lead Time Control | Production capacity, raw-material availability, inspection schedule, and shipping coordination | Lead time should be confirmed against the approved drawing date, testing requirements, quantity, packaging method, and delivery term. A reliable supplier provides milestone updates. | Production schedule, order milestone plan, capacity statement, and shipment update procedure | High |
| Packaging and Logistics | Protection against moisture, impact, deformation, and mixed-accessory loss | Packaging should protect porcelain or polymer housings and keep accessories, drawings, and certificates identifiable. Export packaging should be suitable for the selected transport method. | Packaging specification, loading photographs, marking sample, and packing inspection checklist | Standard |
| Warranty and Service | Warranty coverage, response time, spare parts, and technical support | Warranty terms should define coverage, exclusions, claim documents, replacement procedure, and response responsibilities. Technical support should include installation and troubleshooting guidance. | Written warranty, service contact details, claim procedure, spare-parts list, and installation manual | High |
| Supplier Verification | Whether the trading entity and actual manufacturing site are clearly identified | Confirm the legal entity, manufacturing address, production scope, bank-account information, and consistency among certificates, quotations, contracts, and shipping documents. | Business registration documents, factory video or audit, certificate-holder information, and signed contract details | Critical |
| Pre-Order Validation | Sample approval and independent document review before volume purchasing | For critical grid or industrial applications, approve drawings and representative samples before mass production. Verify test reports directly with the issuing laboratory when practical. | Approved sample record, inspection report, signed technical agreement, and third-party verification record | Critical |
| Overall Selection Rule | Balancing technical compliance, quality risk, service, delivery, and total cost | Select the supplier that demonstrates verifiable compliance and consistent quality. The lowest quotation should not be accepted if technical documents, traceability, testing, or warranty responsibilities are incomplete. | Weighted supplier scorecard, risk register, comparison quotation, audit findings, and final approval record | Critical |